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Shipping & Exchanges

Shipping times

Allow 4–5 weeks for delivery. Often sooner if the piece is already in stock.

That window covers everything: your piece being made and your piece reaching you. Nearly all of our jewelry is crafted for your order rather than lifted off a shelf, and we would rather give you a date we can keep than one that simply sounds good.

You'll receive tracking the moment your order ships. All orders are fully insured in transit.

Returns & store credit

We want you to love what you keep. Returns are accepted within 20 business days of delivery for store credit only — we do not offer refunds.

Final sale items

Anything customized, personalized, engraved, or made to a special sizing is final sale and non-exchangeable, as it was made uniquely for you.

Starting a return

Email Contact@avrajewelry.co with your order number. Pieces must be returned unworn, in their original AVRA packaging.